Terms & Conditions

Welcome to The Perfumery Studio. By accessing or using our website, you agree to comply with the Terms & Conditions outlined below. If you do not agree, please discontinue the use of our website.


1. Acceptance of Terms

By browsing, ordering, or interacting with The Perfumery Studio’s website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and any other guidelines posted on the site.


2. Use of the Website

You agree to use our website responsibly and only for legal purposes.
You must not:

  • Violate any local or international laws

  • Interfere with the website’s functionality or security

  • Attempt to breach or misuse any system connected to the website

  • Restrict or disrupt any other user from accessing the site

Any misuse may result in restricted access or legal action.


3. Product Information & Pricing

We make every effort to provide accurate product descriptions, images, and pricing. However, errors may occur, and we cannot guarantee the accuracy of product information or prices at all times. If there is an error in pricing or product availability, we reserve the right to cancel or modify an order even after it has been confirmed.

  • Pricing: All prices are listed in [Currency] and are subject to change without notice.
  • Product Availability: Product availability is subject to change without notice. We do not guarantee that the products listed on our website are available in stock at all times.

4. Orders and Payments

When you place an order on ThePerfumePalette.com, you are making an offer to purchase the products listed in your order. We reserve the right to accept or reject any order. Your order will be processed only when payment is successfully received.

  • Payment Methods: We accept only Cash On Delivery & Direct Bank Transfer.
  • Order Confirmation: Once your order is confirmed, you will receive an email with your order details. However, a confirmation does not constitute an acceptance of your order.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details.
General terms include:

  • Standard delivery time is 3 to 5 working days.

  • Delivery charges must be paid in advance.

  • Shipping fees are non-refundable.

We aim to deliver on time, but delays may occur due to courier or logistical issues.


6. Returns & Refunds

Our Return Policy explains when products may be returned.

  • Returns are accepted only for unused and unopened products.

  • Perfume decants are non-returnable due to hygiene and handling reasons.

  • Refunds (if applicable) will be processed according to our Return Policy.


7. User Accounts

To place orders or access certain features, you may need to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login details

  • Ensuring all information provided is accurate

  • Notifying us immediately of unauthorized account access

Any misuse of an account may lead to suspension or termination.


8. Intellectual Property

All content on this website—including images, product descriptions, graphics, logos, and branding—is the property of The Perfumery Studio.

You may not:

  • Copy

  • Modify

  • Repost

  • Distribute

  • Use any content without written permission

Unauthorized use may result in legal action.


9. Limitation of Liability

To the maximum extent permitted by law, The Perfumery Studio is not liable for:

  • Any direct or indirect damages

  • Loss of data, profits, or business

  • Issues resulting from the use or inability to use our website or products

This applies even if we have been informed of possible damages.


10. Indemnification

You agree to indemnify and hold harmless The Perfumery Studio, its team, and partners from any claims, losses, liabilities, or expenses arising from:

  • Violation of these Terms & Conditions

  • Misuse of our website

  • Breach of any applicable laws


11. Changes to Terms & Conditions

We may update or revise these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date. Continued use of the website means you accept the updated terms.


12. Governing Law

These Terms & Conditions are governed by the laws of [Country/Region].
Any legal disputes will be handled in the courts located in [City, Country/Region].


13. Customer Support

For inquiries, assistance, or concerns, please contact us:

Email: info@theperfumerystudio.com
Phone: 0304 5116164


Thank you for choosing The Perfumery Studio. We appreciate your trust and are committed to providing a smooth, secure, and enjoyable shopping experience.